Cookie Policy

What is a cookie?

Cookies are small piece of data, stored in text files, which automatically gets stored on your computer or other devices. They are especially in order to identify your browser, provide analytics, remember information about you and your preference even if it is a single visit or even multiple visitors of the site. They’re completely safe and can’t be used to run programs or deliver viruses to your device. Cookies are used to consistent and efficient experience for visitors and perform essential functions.

Type of cookies

Cookies may be set by the site that you are visiting or by third parties, especially those who serve content or analytics services on the website. Cookies can either be session cookies or persistent cookies.

A session cookie expires automatically once you shout your browser, whereas a persistent cookie will remain until it expires or you have to delete your cookies. Almost all of the cookies have expiration dates and will expire themselves, while some of them will last for a few months or years. Cookies placed by the website you’re visiting are called “first-party cookies”. Below are detailed lists of the cookies we use on our website.

Strictly Necessary Cookie

These are necessary cookies for our website to operate properly and cannot be switched off in our systems. They help you to navigate better around the website and use its features. However, if you wish to remove or disable these cookies, we do not guarantee that you will be able to use our website.

Functional/ Preference

This type of cookie is for allowing you to remember the choices made by the customer such as user name, language preference, time zone, or region as well as other website functionalities like cookie banner, redirection of page. These are incorporated to provide you with a personalized online experience. This type of preferences are stored in your devices

Analytics

The analytics cookies are to ensure our website has a user-friendly experience. It provides us all the tracking information about the visitors, user timing, from where the user came, and know the performance. These analytics cookies are also used in the testing phase.

Targeting Cookies or Advertising Cookies: These cookies are for collecting information about your browsing activities to display advertising based on your interests. The cookies remember the website you have visited and the information will be shared with other parties such as advertising technology providers.

What do third-party cookies mean?

Third-party cookies are one which is not set by the website that you are visiting. In some cases, KBify's own application may be hosted in a domain that is third-party to the domain that you are visiting. However, KBify makes sure not to allow any third-party tracking companies to set their cookies or other trackers on our website. When we embed content that is hosted on a third-party's platform on our website, there may be a chance that the third-party may set cookies on your browser.

What are the ways to opt-out?

To opt-out cookies, change the settings on your browser to stop accepting cookies or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, you may not be able to use all aspects of our services. However, you may not be able to opt-out of any cookies that come under strictly necessary categories.

Managing cookies

Cookies are used for multiple reasons. Cookies are placed for technical reasons, to improve your experience, allowing display advertising from third-party networks.

Certain cookies are set while page loading or when a visitor takes a particular action. You can control cookies through ‘settings’ preference. However, if you restrict the cookies, you will worsen your experience of using the website. In that case, it will no longer be personalized to you.

Disclaimer

KBify has all the rights to update the cookie policy from time to time. Therefore, it is your responsibility to keep a check on the cookie statement to stay informed about the use of cookies and related technologies. If you have further issues related to cookies, you can get in touch with us immediately.

This is the self-serve customer support knowledge base software for customer and employees where, they can share their views and feedback. This can be accessed publicly or privately. This can help the customers with a fully functional base that they can use to solve their issues. And also provides the tutorials, reference docs and release notes to know to use your product.

Cookie Policy

What is a cookie?

Type of cookies

Strictly Necessary Cookie

Functional/ Preference

Analytics

What do third-party cookies mean?

What are the ways to opt-out?

Managing cookies

Disclaimer

Self-Serve Resources

Product Support Team

KBify Blogs

Have More Questions?

From Our Blog